Privacy policy

Welcome to Kurtapyjama.ca. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Contact Information: Name, email address, phone number, shipping and billing addresses.
  • Order Information: Products purchased, order value, payment details (processed via secure third-party gateways).
  • Device Information: IP address, browser type, time zone, cookies, and device identifiers.
  • Usage Data: Pages viewed, time spent, referring/exit pages, and clickstream data.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders.
  • Communicate with you about your order status, returns, or customer support queries.
  • Improve and optimize your shopping experience.
  • Send marketing emails and promotional offers (you can opt out anytime).
  • Prevent fraud and ensure the security of our platform.

3. How We Share Your Information

We do not sell your personal information. We may share data with:

  • Payment Gateways: (e.g., Shopify Payments, Stripe, PayPal) for secure processing.
  • Shipping Partners: (e.g., UPS, Eurolator, Camper) for delivering your order.
  • Marketing Tools: (e.g., email platforms or analytics tools) to improve our website and communications.
  • Legal Authorities: When required by law or for fraud prevention.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences.
  • Track website performance.
  • Show personalized content or ads.

You can manage your cookie settings in your browser.

5. Your Rights

If you're located in Canada, you have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your information.
  • Withdraw consent at any time (for example, unsubscribing from marketing emails).

6. Data Retention

We keep your personal information only as long as necessary for the purposes stated in this policy or to comply with legal obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. Please read their policies before sharing personal information.

8. Security

We use secure encryption, firewalls, and other technologies to safeguard your personal data. While we strive to protect your information, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors.